International Journal of Social Science Exceptional Research  |  ISSN: 2583-8261  |  Double-Blind Peer Review  |  Open Access  |  CC BY 4.0

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     2026:5/3

International Journal of Social Science Exceptional Research

ISSN: (Print) | 2583-8261 (Online) | Impact Factor: 8.41 | Open Access

Towards a comprehensive understanding of digital transformation in business organizations: A review article

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Abstract

This article aims to provide a theoretical and analytical review of the literature on digital transformation in business organizations. The goal is to understand the evolution of this concept, its main drivers, strategic requirements, and its impact on organizational performance and business models. The study employs a structured narrative review methodology, analyzing approximately 50 scholarly studies published in various academic databases, including Scopus, Web of Science, ScienceDirect, and Google Scholar, between 2000 and 2025. The literature was organized and analyzed within an analytical framework that links the drivers of digital transformation, its evolutionary stages within organizations, the strategic and organizational requirements for its implementation, and the resulting value and outcomes. The review reveals that digital transformation is no longer merely the adoption of digital technologies, but rather a comprehensive strategic transformation that reshapes business models, organizational structures, and value creation mechanisms within organizations. Furthermore, the literature indicates that digital transformation develops through three main stages: digitization, operational digitization, and comprehensive digital transformation. Its success depends on the availability of digital resources and capabilities, as well as the flexibility of existing structures. The review also highlighted several research gaps, most notably the limited number of studies linking digital transformation with operations management and digital supply chains, the lack of studies on digital leadership, the scarcity of longitudinal studies tracking digital transformation over time, and the limited applied research in developing economies. Accordingly, the study proposes a future research agenda that calls for multidisciplinary studies integrating strategic management, information systems, and operations management, with the aim of developing a more comprehensive understanding of digital transformation and its impact on business organizations and providing scientific guidance to help organizations effectively manage digital transformation processes in the changing digital business environment.

How to Cite This Article

Yusra Rabeea Fawwaz, Ekhlas Jasim Resen (2026). Towards a comprehensive understanding of digital transformation in business organizations: A review article . International Journal of Social Science Exceptional Research (IJSSER), 5(2), 146-153. DOI: https://doi.org/10.54660/IJSSER.2026.5.2.146-153

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